All of the sales people there are great. Dawn has had so much experience that she can be so helpful and she has a keen eye for what looks good together. Their paint may be a little bit on the higher end but it is awesome paint and Dawn really know what is the best paint for each job. They always try to find the cheapest price to give me. Wouldn't go anywhere else!
Helpful, knowledgeable, courteous, clean store, well stocked, easily found
Great people excellent paint store
On SUNDAY I called the store. Talked to someone named Ryan. Asked him if they had hired anyone yet and he said NO. Someone liked to me! Why?
knowledgeable and courteous service
I have to say I feel a bit insulted by a phone call I received by this store manager.... .I had applied for a job Wednesday at the store which was posted on line. On Friday I got a call from the Manager at the store. I thought he was calling to set up an interview. But No, He asked me if I had applied with them for the job and I said YES. He then said 'Well, I just wanted to tell you that we hired someone else, someone from within the store'. . Im thinking 'WHAT"? They hired someone that was already working there? That does not make sense in the first place. Why would they put out a job ad saying they had a position open?? I kinda felt that maybe he had called me about my application and for whatever reason didn't like the sound of my voice so decided there on the phone to come up with an excuse to get out of the call. THAT is exactly how he made me feel from the tone of his voice and his rush to kinda end the call. Feeling a bit strange about the call I asked him 'You mean that's why you called me to tell me you hired someone else'? I mean, that is kinda strange to call someone and just tell them that you hired SOMEONE ELSE for the job. He tells me he was only giving me a courtesy call and then abruptly HUNG UP in my ear! NOW I ask you. Does THAT not smell of NOT being right? I think it does. Something was not right with his call. Very unprofessional and Im insulted by him hanging up on me when the conversation wasn't even finished. Im insulted by this representative of Sherwin Williams Paint Store in Alton IL NOBODY calls a person that JUST applied for a job to tell them they hired someone else. IF he had interviewed me and THEN said 'Ill let you know either way'. .. That's a different story BUT we never even interviewed. WHY would he call me and hang up on me?. I think I need to stop in to that store and see what this 'person' looks like in person and let him know how his call was insulting. I HOPE he reads this posting and I HOPE others read this posting and knowing what kind of person is running or working at that store I HOPE they shop elsewhere. I know I will. I don't like being insulted like that when I was ONLY seeking employment. He had no right to hang up on me like that. I had a question or two for him but I see he had no interest in talking to me. THAT type of call is not professional.
I called Sherwin Williams headquarters Monday and was referred to a woman named Marge whom they told me had something to do with the Midwest region. I told her this same story. She didn't have much to say. I think she saw the store manager as 'just doing his job'. .. Well, if THAT is the way they do their jobs they need to start over! She told me she would have the District Manager call me. That was almost a week ago. I have YET to hear from the District Manager and I bet I wont. THEY DONT CARE! Well, Sherwin Williams. .. if you don't care about the people that shop at your stores and the people that pay your wages ultimately, then I don't care about shopping at your stores and I dont care about being treated rudely and unprofessionally and Ill certainly tell others in social media and in person. I can get much better service and paint at Home Depot. Thank you!
Sherwin Williams Paint Store is a US Painter based in Alton, Illinois. Sherwin Williams Paint Store is located at 4416 W Center Dr, Alton, IL 62002, USA.
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